What Do Our Clients Have to Say?

Please feel free to read through some of our past client's comments.

Maxxam

After two attacks and several computers the customer installed Profilon AXA1. This attack involved two hits using a brick. The outside alarm scared the bandits away. No further attack.

Unsuccessful attack against Polycarbonate

Organized gang targets high end eyeglass frames. After two robberies customer fitted polycarbonate shield over windows. Third attack zero losses and no more attack since.

CIM*DATA

CIM* DATA
CIM DATA LTD. 140 Capital Court, Mississauga, Ontario Canada L5T 2R8
Dear Sir:
We are writing to tell you how pleased we are with the protection of the security film that you installed on our office windows. Recently we were alerted by our Security Alarm Company of another attack upon our premises. This time the robbers were not successful in gaining entry. We suffered no loss other than a badly cracked window. The film held the glass together completely intact and we didn’t even need a temporary repair. Absolutely a stellar performance!
A strong first line of defense is absolutely essential to stop smash and grab thieves and your company and product certainly have proved that to us.
Thank you for your recommendations and keep up the good work.
Sincerely, Ollie L. Hornick Administator

Grant Jones Stuart

GRANT, JONES & STUART INSURANCE BROKERS INC. – 16 ESNA Park drive, suite 106 Markham Ontario

Dear Jim:
I am writing to tell you how pleased we are with the effectiveness of your glass protection process. You may remember this was applied to our office following a break-in earlier this year when we had most of our computer equipment stolen.
I arrived at the office this morning to find that another breakin attempt had been made. It appears that a tire iron or something similar was used and although the glass was partly shattered and cracked it held and the thieves did not gain access. Had the protective coating not been applied I am quite certain that we would again be shopping for a new computer system. With the number of breakins taking place in the GTA coupled with the uncertain response time of both the alarm monitoring companies and the police a strong first line of defence is mandatory. I feel that your product, which is aptly named, fills the bill.
The company which is replacing the glass offered to apply their protective product, however, we now have seen first hand what your product can do and we will not take any chances with an unknown product.
Thank you for your security suggestions.
Yours sincerely,
R.B. Stuart FCIP, CCIB President

Grand & Toy

Dear Jim:
I am writing to express our pleasure with a job well done during your recent installation of physical security solutions at our corporate head office in Toronto.
From the initial consultation stage through to the completion of installation, your team worked professionally and cost effectively to provide us with a full range of products. Beginning with the Profilon laminated security film, through to the grilles on the back part of the unused warehouse.
This installation was done without disruption to our associates and in a courteous manner. The quality of installation was well done that when you completed the work, it was difficult to detect that the windows were treated.
As a customer known to be hard to convince, I personally have to say that you met my expectations and I would be happy to recommend your services to others.

GRAND & TOY LIMITED John M. Mihalic Director, Loss Prevention

NC Cameron

NC CAMERON & SONS LIMITED
NC Cameron & Sons Limited, 7550 Tranmere Drive Mississauga Ontario Canada L5S 1S6
Dear Mr Reym:
The adage goes, “ better late than never” so please accept my apologies for the tardiness of this letter. Several weeks ago I contacted your company to provide coating for our exterior windows. Mr. Les Jones came out and provided a quote for us to do our entire building. After a little discussion we agreed to a price and the work was performed. The reason for my letter is, to commend the quality of your employees and the work they performed.
From start to finish, everything went well. The work was performed well with no messes left for us to clean up. Jason and John worked hard and yet were very personable with both myself and our staff. I would most highly recommend both your product and your staff. A job well done.
Sandford Ross Vice President, Finance

The Body Shop

THE BODY SHOP – 33 Kern Road, Don Mills, Ontario. 416 441-3302

Dear Chris Callaghan,
As Facility Manager for The Body Shop Canada’s Home Office, one of the projects that I focused on was to make improvements to Security.
Your advice to me was to ‘film’ all exterior doors with your company Perfect Defense. Your installer was on time and worked with our schedules to allow for as little disturbance as possible to our staff.
A few weeks later, there was an attempted break-in to a door that had already had two successful attacks. The “would be bandits” tried with their boots and some metal object to smash the window. The window was all cracked but remained in the frame. They were unsuccessful in gaining entry to our building.
Thanks for helping us to protect our property!

Lorraine White Facilities Manager The Body Shop Canada

Bullet Proof Glass

Bulletproof Glass ?
Will security film stop bullets? This is a commonly asked question asked by visitors to our booth at the various security and trade shows, especially in the USA.
The answer is simple and it is NO.
However some security films on glass will allow some kinds of glass to provide a level of bullet resistance. That is the crux of the problem. The subject matter is serious enough that the answer must be unambiguous and unfortunately some within the industry, ostensibly for their own benefit, insist on muddying the conversation by making unsubstantiated claims.
The Underwriters Laboratories ( UL ) and the National Institute of Justice (NIJ) provide material testing methods and have developed standards for many products and systems and are the recognized authority when it comes to a rating for bullet resistant materials. UL 752 is the standard for bullet resistant materials and the standards for bullet resistant glass begins with level 2 which is the standard for bullets fired from a small handgun such as a .38 cal. Level 6 is the standard for glass/transparent materials capable of withstanding high velocity rifle fire. In all cases the test method requires several samples with multiple shots fired in a particular pattern.
What does this have to do with Security Film? NONE HAVE RECEIVED EVEN A LEVEL 2 LISTING.
My experience with bullets and glass.
Early in 1990’s I received a call from the Security Director of a large Quebec Utility asking me if Profilon would stop bullets. He had seen a video showing a demonstration showing indeed that it would. I had also seen that video and realizing that there a many ways to “doctor” a demo and suggested we do a series of tests ourselves and subsequently obtained the services of a ballistician and the use of a range.
We fitted Profilon AXA1 three ply 15 mil film on several samples of half inch and three quarter inch annealed glass as well as quarter inch glass.
The test panels approximately 12 x 12 inches were fitted into wood frames and set 15 feet downrange.
The tests consisted of handguns, a 38 cal. 9mm. 45 cal. and a .357 magnum.
Conclusion.
The quarter inch glass failed all tests even when two panes were placed back to back. The half inch glass fared better and withstood rounds from the .38 and 9mm. although the glass was substantially weakened after the first shot. The .357 easily penetrated the half inch sample. We discovered that the various panels behaved differently and concluded that while glass looks alike it really is not and that there are strong and weak spots sometimes only inches apart.
The assertion that security film makes glass bullet resistant is really the wrong conversation. Rather it should be on how to consistently laminate glass and transparent materials to achieve the desired level of ballistic resistance. If in doubt get the UL or NIJ labeled product or do your own testing. Putting lives at risk on the advice of a window film salesperson is stupid at best and certainly must be considered negligent.

Residential Break-ins


Residential B&E in Toronto
Statistics tell us that crime is down and measured across the city as a whole that might well be true. However what the statistics don’t show is that there are pockets within the City of Toronto that suffer significant break and enter crime. The police identify those areas as “red zones” and community officers are quite good at informing residents and offer advice to homeowners.
Thieves responsible for the crimes are professionals who will enter a residence and in a matter of minutes steal valuables and leave the home usually in less than ten minutes. Reported losses in the intrusions include $ 50,000 in jewellery, amounts of cash, works of art, computers, and vehicles.
So how do the thieves do it?
The methods are extremely crude but very effective. Hinged patio doors are kicked causing the lock bolt to splinter the keeper plate, glass doors are smashed with whatever is available, ie, a cinder block, paving stones, Front doors are accessed either by kicking the door (one good hit) or the glass side panel is smashed allowing access to the inside lock thumbturn.
Time works to the advantage of the intruder and the breakin attempt must be successful in less than thirty seconds, although in practice, it is much less than that.
A great many homeowners have invested in electronic security systems motivated by alarm industry marketing efforts and upon spending thousands of dollars on devices discover the only benefit for their efforts was finding out a bit sooner that their home was violated.
Why don’t security systems work.
Well actually, they usually work just fine. It is the response system that is the weak link in the chain. Upon receipt of a signal the monitoring centre begins a process that culminates with a call to the Police or a mobile security service. From the moment the system detects intrusion to the arrival of the responding party to arrive on scene is on average twenty minutes and often much longer.
How can I burglarproof my home?
I mentioned earlier that thieves must succeed in their breakin attempt within thirty seconds, beyond that time uncertainty sets in which will cause the intruder to abandon the attack.
There are quite a few strategies and methods that make houses unattractive to thieves. First is enhanced natural observation. That means allowing everyone a view of the property requiring thieves to become obvious and identifiable. This is accomplished by not allowing hedges and shrubs to hide thieves. Another is a locked gate across the driveway.


Often though the location of the property precludes natural observation and other measures should be undertaken. Good locks and reinforced lock plates are absolutely essential. Reinforcing bars should be fitted on the leading edges of doors and lock posts. At minimum glass should be fitted with thick security films or covered with iron work or shuttered.
Perfect Defence Inc. is experienced at providing this most important first level of security and can offer advice either by visiting the home or through discussion by email info@perfectdefence.ca or by phone 905 306-7893 ex 101.